Be sure to include your Employer's name, Employee ID, and Mobile number. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. View Payactiv SDS-IT revenue, competitors and contact information. I should have listened! I just being honest tho this company is no good. Davis M was very helpful. However, there are very few additional fees. We think it's important for you to understand how we make money. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. Image: Woman on the street looking at her mobile phone. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. No commitment. Payactiv works by partnering with employers to offer advances on their earned wages. Love you Davis M! I always have a problem and no one can fix it. There was an unknown error. I hate my job use this company. Latest Reviews. Comes with the option to change your due date so you wont fall behind on repayments. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 2023 Payactiv, Inc. All Rights Reserved. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Zachary Marshall gave me the best customer service that Ive ever had!! Join today. Alan Davis is one of the best Representatives this company has. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Explained my issue & he definitely assisted what agent Jane E messed up on. Shes the best and everyone should be more like her. Like Empower and PayActiv, Dave also offers money management features. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. CONS. In the Business to Business Service category. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Thank you Grace!!! Mr. Davis worked very hard to help me and work with his supervisor. Get company announcements, pick up shifts, and get reminders and alerts from work. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Join over 2+ Million people and put yourself ahead. Agent after agent kept telling me to wait an additional 24 hours. Borrow up to $500 with just a few swipes but only for residents of 21 states. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Indeed Featured review. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. research/editorial team. Yes, its legit. I had a big issue n called for days. How many times can you use PayActiv in a pay period? It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Oops! Select your state to see the options available to you. This is maddening. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Have a blessed day. EWA has not worked for a while. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. These offers do not represent all available deposit, investment, loan or credit products. Their customer support team is available via live chat and call 24/7.. eToro Review 2023: Is It the Right Trading Platform for You? We may also receive compensation if you click on certain links posted on our site. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. They will transfer you 20 times and no knows where your money is. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. One of our representatives will be reaching out to you shortly. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. This could put you at risk of getting caught in a cycle of debt. Fixed my problem, no hesitation! We may receive payment from our affiliates for featured placement of their products or services. There are no fees or interest charges associated with your payday cash advance. If your employer partners with Payactiv, youre automatically eligible to use this service. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Head over to our Support Form and someone from our team will assist you. Payactiv uses time and attendance data to provide earned wage access to employees. Head to our FAQ page for answers to common questions regarding Payactiv services. Very knowledgeable and patient. David m helped me out when I needed it! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. We always try our best to do our job well and your kind words make it all worthwhile. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv can be used by businesses of all sizes. Literally the best agent ever! Have a blessed day. Compare OrbisPay vs. Payactiv using this comparison chart. Its also one of the few cash advance apps Ive reviewed that offers cash advances. thank you! Hi Clechelle,We sincerely apologize for your negative experience. Customer service rep Zachery Marshall was very polite and patient. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Have a blessed day. :). App Store is a service mark of Apple Inc., registered in the U.S. and other countries. :). Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. The PayActiv app uses secure encryption and transmission technology to protect your data. Agent assisted me and resolved my issues very quickly. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Customer service is rude!! Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Our scoring formula weighs several factors that differ from Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Consider another cash advance option if your employer isnt enrolled. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Get offers from potential lenders in minutes by filling out just one online form. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. :). Thank you again! ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Have a blessed day. Thank you Mr. Davis. Hi Loretta,We're glad that we could help you resolve your issue. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Finder.com is an independent comparison platform and :), I am changing my review again because grace helped me out with no problem. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Money is available immediately. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This product doesn't have any reviews yet. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. :). We'd like to turn this around and resolve your issue ASAP. In the Business to Business Service category. We always try our best to do our job well, and your kind words make it all worthwhile. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. they were quick at responding and helping me find a solution! Alan Davis was very awesome. All Right Reserved. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Their support team provides on-site implementation and training where required. He fixed the issue, even when my phone died and I called back. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I called three to four times the last two days and Im so glad I got Natalie this time. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. If your employer offers EWA, all fees to access your earned wages are less than $3. Hi Geraldine,We sincerely apologize for the inconvenience. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). That's why we provide features like your Approval Odds and savings estimates. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. PayActiv is not a credit card or a payday loan company. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. :), I cannot say enough about Devon and Grace. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). In terms of security, no app is 100% secure. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Payactiv is a great place to work. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Another 10 to reply with copy and pasted questions, all of which were already addressed. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. 1 Standard rates for data and messaging may apply from your wireless provider. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Albert Wick amazing, skilled, and delightful human being thank you again. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, read on! Hi there,We sincerely apologize for your negative experience. Its available to part-time and full-time salaried workers, as well as hourly workers. Shop Pay is an innovative payment solution developed by Shopify. View our transaction pricing details. Hi Angelica,We sincerely apologize for your negative experience. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. We'd like to turn this around ASAP. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Have a blessed day. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Prevention Platform. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Heres how Payactiv compares to Earnin, another popular cash advance app. All Rights Reserved. Or if I brought up my case number, they would stop replying and end the chat/call. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Daily pay is a really good app way better then this crap they call an app. Have a blessed day. Optional, only if you want us to follow up with you. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Hi there,We sincerely apologize for the inconvenience. Talk with a financial professional if you're not sure. Hi Melissa,We're glad that our representative could help you resolve your issue. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Get what youve already earned, right now, to pay bills or buy what you need. I appreciate her help please give her a raise . Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. If I have any future issues, I know I will be taken care of. Payactiv: Enrollment is free. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. , Hi Allysa,Thank you for taking the time to write a review about your experience. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. 24 Reviews Visit Website. Over 3 million HR leaders trust our advice. Thank you!! Conclusion. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Always & foreithe best! Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. PayActiv. 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