I love my job. The program was a success, and upper management chose to keep it implemented for another six months. I am a people person and build relationships with my coworkers and patients alike. I greatly value diversity. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. The application opens in early May. When I hit my 20's, it was so important to me to learn about other cultures. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". By consistently rejuvenating in this way, I can give even more energy when I am at work. Dates shown above are approximate. You've answered well by sharing that you face stressful situations head-on. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. 91% said yes. Our interview questions and answers do not represent any organization, school, or company on our site. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. Talk to your interviewer about a time when have had to adjust to changes on the job. Perhaps you have a keen eye for detail. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Image source: Times Herald. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? In a positive tone, discuss how you made the situation work! I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. We had in services to help us prepare. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). "Early in my career, I was working a night shift with minimal staffing on our unit. I am a competitive individual and enjoy keeping fit. While there was no injury, I was required to report the fall to our safety team and I did so immediately. I am eager to get a great start on my career. Talk to the interviewer about how you can maintain that appropriate balance for yourself. I grew up in a fairly homogeneous town in Montana. "I am usually the 'ideas person' in team projects.
35 Kaiser Permanente Interview Questions (+ Answers) We also raise chickens and goats and have a couple of horses as well. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. ", "I like my job, and I enjoy what I do. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. The staff wanted to start double-booking patient time slots. Ben Richardson, a principal in McKinsey's London office, conducted the . This accuracy ensures that patient care transitions from one caregiver to the next. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. There was not a formal method of teaching IR PAs. We wanted to create a resolution with this person. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. Kaiser Permanente takes great pride in having a very positive and nurturing environment. If they want help, Ill help any way I can. Since I have two high school girls who are involved in music. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. We do not claim our questions will be asked in any interview you may have. Just like when I fill, I make sure the bottles are organized and in their place.". I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. I consider myself to be a strong relationship builder and take pride in my people skills. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. As well, I am an active participant in my local rotary club. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. Attire. Does it help you build trusting relationships with community members? This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. I discussed with hospital credentialing and became the first PA proctor in our Heath system. Deadline: October 5, 2022. I continue to work on this on a daily basis. This question is a little tricky because it's unclear. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. My weakness is taking on too much and not delegating. I also check what's low and order specialty if it's a fast mover. You are showing the interviewer that you are highly capable in either situation. I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. Did you consider how leaving AMA would impact his health and well-being? My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. I'm happy to answer any questions you have. Find additional company focused interview questions by practicing from one of our industry sets. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. It sounds as though you have exceptional patient service skills! Discuss the reasons why will you be great at this job. They expect their healthcare providers and staff to be an integral part of these communities as participants and leaders. "I am a highly detailed person, and I thrive on having a high level of organization in my day. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. My approach is to tune out the negativity and try to figure out why the personality is difficult. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. where i concurrently pursued a degree in both nursing and biological sciences. It is not the ideal situation, but I have always adjusted for the good of the team. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. This organization includes my scheduling, paperwork, and more. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I was nervous that I was not using the proper equipment during high-exposure risk procedures. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. Tell me about yourself. "I find that with the right company, it's pretty simple to balance life and work. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. I cannot take on every step of a project all of the time. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. Discuss how you can thrive in this role, even during the most stressful times. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. By seeing and understanding the history, I can help guide a plan moving forward for the team. He ended up requesting and receiving a transfer. Do you consider yourself a compassionate person? After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Your interviewer would like to know how your communication skills have benefited your team in the past. - I'm a recent graduate of San Jose state. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. We did that twice a week, and it completely solved our scheduling problem. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. It sounds as though you are highly organized and methodical in your work. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. Discuss the ways that you would build strong and healthy relationships if hired. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. 1 / 41. When have you had to adapt to change in the workplace? You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Browse questions (57) Ask a question. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience.
Using texts, Kaiser signs up 11,000-plus members for CalFresh | The Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. "Whether I am doing an independent project or working in a team environment, I always give my best. Truth is always key, so I will be honest and clear when communicating the news. "I have worked with diverse groups of people most of my career, including my time in college. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. I even talk about what they are going through. These go above and beyond what it means to provide compassionate care. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. This sounds like a very collaborative workplace. I have always been great at working behind the scenes with the result being efficiency for others. Is this something junior staff can be involved in? If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? I've cleaned up your answer slightly to more successfully deliver your message. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. Nice work! I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". I also dislike when the morale of the lab is low. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. This approach has greatly reduced in-house issues related to communication. Nice! Your answer should include your ability to be patient, kind, and confirming to best answer this question. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job.
2,417 Kaiser Permanente Interview Questions & Answers (2023) Behavioral 3.
Search Jobs - Kaiser Permanente Careers - Oracle Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. This is a personal and caring approach. You can begin with your recent education, family life, volunteer work, or talk about your travels. ", "I am happy with what I do as a pharmacy tech. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. With the new information you have gained during the interview, think about the job and consider if the offer is what you need and want. I believe that, if asked, my colleagues and supervisor would say the same about me. I would need to be trained in the new procedures. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. . When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. Written by Ryan Brunner on November 21st, 2021. But her prescription was on troubleshoot, and no one order it. We are all human with our weaknesses, so don't be afraid to share yours! She's fortunate to work from home, and makes about $32/hr w/ no degree. I know what I want to be done and how I want it done, so it's often easier to do it myself. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. I really like this answer!
Questions and Answers about Kaiser Permanente Interviews There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team.